An employee is able to use their device immediately. There’s no waiting for IT to configure the device, and there’s less confusion during the setup process. As soon as they unbox their device and turn it on, it’s ready to go after a few screens. IT benefits greatly from the number of reduced ‘touches’ that need to be performed on each device.ĭEP is a great option for non-technical employees, as well.
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.
Apple may also request that the customer replace components with readily installable parts. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider.Telephone numbers and hours of operation may vary and are subject to change. AppleCare+ coverage begins on your AppleCare+ purchase date. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage.
Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple‑branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPad, Apple Pencil, and Apple‑branded iPad keyboard every 12 months, each incident being subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax.